Hello, My aim is to offer beautiful keepsakes which are as individual as the wearer. My designs are the blank canvas for you to add your personal message which makes them perfect gifts for any occasion.
All of my items are handmade in my workshop in Sussex from quality metal blanks.
Please contact me to arrange a custom design.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Refunds cannot be made on any personalised items, unless there is an error on my part. If there is a fault with your order please contact me within 7 days of receipt by email.
Please check your order details carefully as spelling errors cannot be rectified once your piece has been made. Changes to personalised orders may only be made by contacting me to request any such changes. Any changes may only be made if the order has not already gone into production and will be at my discretion and/or may be subject to a charge if materials have already been used.
Due to the personalised nature of these items, I am unable to accept returns unless an item is deemed faulty. I do however want you to be 100% happy with your hand stamped creation, therefore in the unlikely event that there is anything you are not completely satisfied with, please let me know within 7 days of receipt of your order stating the nature of the fault/error.
Returned items are the responsibility of the buyer and therefore a signed for service should be used. Return postage will be refunded via only if there is deemed to be an error on my part.
Only orders which are bought as non personalised items (eg generic phrases, not containing specific names or dates) may be cancelled from the moment you place your order until 14 days from the day you receive it. Please contact me prior to returning any items.