All items in my shop are handcrafted by me in Staffordshire. Each item is individually made using beautiful materials to bring you something unique that nobody else will have; most of the bags are one offs. Everything is ready to despatch which means that you are receiving the bag that is pictured and I will despatch within 1-3 days of your order, keeping you updated with a tracking number.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.