Most of my work is made to order within one week. Larger pieces can take a little longer.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Buyer to pay the cost of signed for return postage if the item is returned through no fault of the seller. Refunds will be given as soon as the returned item has been received by the seller.
Returns cannot be accepted for earrings for hygiene reasons.