Items over £20 - are posted using Special Delivery Guaranteed by 1pm. You have bought an item which unique and has taken me time and care to make, therefore you will be getting it in the quickest time and you can track your parcel.
Items under £20 - are sent by Signed for 1st class Large Envelope. Although you cannot track the item you still get the item as soon as possible and by signing for it I can be sure you have received it.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.