I Dawn Witt am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
In addition I hold no customer email, address or payment details in my own databases - I do not mailshot .
If you have any concerns about your personal data, please contact email@example.com.
Google 'WittyDawn' for links and chat . I have a regular stall at the Cotswold Craft Market, Corn Hall , Cirencester on the 2nd and 4th Saturdays of each month - contact me for details.
Everything is made by me in the Cotswolds, UK. I operate within standard UK DSR 's - Direct Selling Regulations - trading previously on here as AudreysCat and now as WittyDawn since May 2010. PLEASE NOTE: my fabrics are pre-loved and are 30 to 70 years old so some times there is some fading and wear. I will always point out obvious flaws but Vintage does mean NOT new. Everything I use I throughly laundered before use .
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If your Item doesn't reach you ? - I use Royal Mail for the majority of my items and it's is rare for packages to get lost or delayed. HOWEVER I refund only after 10 working days in the UK and 21 working days for overseas. After that time you will get a full refund.