I make my work with great care, love and attention. I hope you like it!
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I hope you are delighted with your artwork! In the unlikely event of any problems, or if you change your mind, you can return the artwork to me for a full refund, within 14 days of receipt of the goods, and providing the artworks are returned not damaged or used, and in any original packaging. Please email me in the first instance, or send me the standard Folksy cancellation form. The cost of returning artwork must be paid for by the customer, and I would recommend sending work by a 'signed for' service. Please obtain a proof of postage too! Refunds will be given within 14 days of goods being returned.