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We want to create a collaborative atmosphere so if you have any questions or ideas which you think would suit our brand - please do send us a message! We love building community and hearing from our customers more than anything.
If you have any of our products hanging up in your house - use the hashtag #TheMoodyOtter to show us some of them (on Instagram, Facebook or Twitter)! Looking forward to hearing from you all soon!
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
