I send everything out by 1st class post, either the same or next day, so that you will receive your items in the shortest time possible. Every item for sale is already made up and you will recieve the item in the photograph. Lots are one offs and no two will be exactly the same.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.