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Buying from me
We believe that everyone deserves something that sparks joy and love when they look at it - no matter what their income - so we try to make our creations as affordable for everyone as possible. YOU are the heart of our business, and we want you to be happy with every purchase that you make. This is why all of our items are made to order and come fully gift boxed. We are always happy to resolve any problems - or answer any questions - so please don't hesitate to contact us.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.