“Handmade gifts just for you. Shhh I won't tell if you don't ”
I QuiltyLittleSecrets am the data-controller of your personal information as it relates to my shop.
When you place an order from me, I will receive your name, delivery address and email address from Folksy. I will only use these details to process and deliver your order, or deal with any queries you have related to that order. If you send me a message using the contact button on Folksy, I will receive your username and email address.
The only circumstances in which I will share your data are in processing your order or complying with the law. I will never use or pass on your information to third parties for marketing purposes or any other purpose, other than the circumstances listed below, or add you to any mailing list without your explicit consent. The circumstances in which I may share your data are:
• With Folksy to comply with my obligations.
• With delivery companies to fulfil your order.
• To comply with legal or tax obligations.
I will only retain your details for as long as necessary in order to process the transaction and I will securely store any data collected during that period. I retain personal data related to orders or customer queries for six years. After this time I will delete your data from my records.
You have the right to know what personal data I hold about you, and to ask for that data to be changed or deleted. You also have the right to complain to the ICO if you believe there is a problem with the way I handle your data.
If you have any concerns about your personal data, please contact support@folksy.co.uk.
In addition to my own privacy policy, if you pay for your order with Paypal, your data will be protected by PayPal's privacy policy.
If you pay directly by card on Folksy, your personal data is protected by Stripe's Privacy Policy, which you can read here.
You can read Folksy's privacy policy here.
Welcome to Quilty Little Secrets
Parcels to UK are sent by 2nd Class and can take up to 1-3 working days to arrive
Posting to Europe can take 5-7 working days to arrive
Parcels to the rest of the world can take 7-21 working days to arrive
Please take these times into account when placing an order if it for a gift
Thanks for browsing. If you have any questions don't hesitate to contact me.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I take care in packaging my products but in the unlikely event of an item arriving damaged within 14 days of receipt of the product:
1) Please notify me straight away by convo
2) Once I have received the returned goods along with the original packaging, I will issue you with a Paypal refund less the shipping costs, buyer is responsible for the cost of the return shipping.
Any shipping costs overpaid will be refunded back to you.
Please read measurements, descriptions and item details carefully. If necessary please have a tape measure handy before purchasing goods. This way you can get an idea of the size to avoid any disappointment. All my measurements are taken in inches. All items are as they are shown in the pictures. Some colours may vary as not all could be captured in true colour. E.g some purples/blues may be lighter or darker than they appear.
