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Buying from me
Handmade in LONDON, ENGLAND. Handmade leather bags, accessories & IT accessories crafted from the finest Italian leathers.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
If you are not completely satisfied with your purchase, simply return the item or items to us in their original condition* within 14 days of receipt and supply a copy of receipt of purchase. We will issue a refund on receipt, or exchange the item for a different size / colour if preferred. Delivery charges are non refundable.
Please note:
Items are your responsibility until it reaches us. For your own protection, we recommend that you send the parcel using a delivery service that insures you for the value of the goods. The cost of returning the item to us is your responsibility.
The parcel can take up to 7 working days to be returned to our Warehouse, unless sent via special delivery.
Read the Folksy Returns Policy.
