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Buying from me
When you purchase an item from my shop it will be posted to you within 3 days, and usually the day after your purchase.
Your purchase will be delivered by Royal Mail ‘1st Class Signed For’ or Royal Mail 'Special Delivery.’
Your purchase will be gift boxed, I use natural kraft boxes with gold ribbon and I always pop in a silk pouch for you to store your purchase in if you wish.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Read the Folksy Returns Policy.
