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Buying from me
Ivy Lace Designs, Where Design meets Technology. Creating unique handmade Jewellery from sustainable materials and Lasercut technology with Ivy Lace chic. Inspired by nature and environmentally-friendly.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
Pierced earrings including earring pendants are non-refundable for reasons of hygiene and safety, unless faulty. Customer satisfaction is of great importance to me so If you are not happy with your item due to a fault, you are of course entitled to return it to be refunded for the cost of the item.
Read the Folksy Returns Policy.
