I am a textile and glass artist, creating OOAK items which are handmade in the UK under ethical conditions. I have been trading under the name of 'puddlepants' for 11 years and have built up a strong reputation for quality products and good service. I also own the Folksy store Grace and Love, where I sell quilted clothing and accessories and art to wear.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.