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Buying from me
If you wish to have a different size or colour of the gloves than shown on my side please contact me.
Returns Policy
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.
I post the sold items within three working days after I receive the payment.
UK orders are posted by Royal Mail first class (delivery aim 1 working day).
International orders are posted by Royal Mail standard airmail - proof of posting is obtained (delivery aim 5 working days).
Please note that those delivery times cannot be guaranteed and it is possible that delivery can take much longer. Please be aware I can not be held responsible for delays in delivery once the package has been passed to the Royal Mail or for delays in delivery due to circumstances out of my control such as postal strikes.
I do recommend that you allow more time for Christmas deliveries.
Should there be a problem at any stage please do email me and we I will do my best to help.
For a full refund you can return an unused item(s) within 14 days starting from the date after you received the ordered goods.
If you wish to return an item please contact me first by email. Please be aware that the postage will be on your expense.
Read the Folksy Returns Policy.
