All Butterscotch & Beesting products start their lives as original illustrations. I then play around with them until I'm happy. Almost everything is made by hand, by me, so it can take time but I try to be as quick as possible. I'm always interested in custom orders, so if you have a special request I'd love to hear from you.
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Please note: Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken.