I will do my very best to dispatch your item within 1-2 working days (unless the listing states that the item is made to order) and I have added Royal Mail Tracked 48 on items over £20 value and 2nd class postage on items under £20 value. If you would like Tracked 24, 1st class, please add an upgrade to your basket
For Channel Islands and Isle of Man use UK shipping options.
US and EU shipping: In order to keep postage costs as low as possible, parcels may be securely packaged in a bag rather than a box.
This item will be posted to you by Macclesfield Bag Works within 3 days of receiving payment.
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Italy, Greece, Cyprus, France, Spain, Finland, Belgium, Portugal, Poland, Ireland, Sweden, Denmark, Netherlands, Austria, Latvia, Bulgaria, Czech Republic, Estonia, Hungary, Lithuania, Luxembourg, Malta, Romania, Slovakia, Slovenia, Isle of Man, Jersey, Guernsey, Gibraltar
You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.
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