Please be aware that there will be strike action from Royal Mail throughout the whole of November and orders may face substantial delays.
Collections and deliveries will be made on the dates around the strikes, however, there will be a backlog before service returns to normal.
I aim to ship orders within 3 working days but when I do a large shop re-stock (such as Christmas) it could take me up to a week to process orders as it's only me with my roll of packaging tape and carboard boxes! I will go as fast as my fingers allow :)
This item will be posted to you by Dottery Pottery within 3 days of receiving payment.
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You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.
Designed by Sarah Duke
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