All my items are bespoke and hand painted with my own designs. I do not print or mass produce anything.
Most items can be personalised free of charge.
Please let me know if you would like a customised mug or glass ( based on your own photo or list of characteristics ) or a particular design or colour
My aim is to make you smile!
This item will be posted to you by Hearts and Laughs- Individually designed and crafted by Rosie within 14 days of receiving payment.
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You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
If glass is personalised custom policies apply.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.
Designed by Rosemary Knighton in Dodworth
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