You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

Privacy Policy Personal details are only used for ordering purposes only. I will only contact you if there are any problems with the order. Shipping Policy All my cards are sent by Royal Mail First Class delivery within the UK and shipped in a hardback envelope / jiffy to keep your products safe and flat. Please ensure when ordering, you allow sufficient time to avoid disappointment. My cards are designed from my original photographs and printed in the UK. Copyright © Paul Harwood-Browne - All Rights Reserved. Return Policy I am happy to accept returns. Conditions of return: Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.