Just a quick message to let you know, that we are now taking custom orders for needle felt animals and pet portraits.
If you would like to order any item already sold from across our shop, please send us a message. We’ll happily remake it if we can …
We also wanted to thank you for your kind support, it really does means a lot to us and we appreciate each and every order.
Sending love from our homestead …
Ps: We are happy to gift wrap and send all items directly to the recipient.
WE NOW SHIP TO THE USA - For your peace of mind, all international orders will be sent via Royal Mail - Tracked And Signed For.
This item will be posted to you by Heelan’ Homestead Ltd within 3 days of receiving payment.
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You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.
Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.
**Buyers are responsible for any customs and import duty / taxes that may apply. I'm not responsible for delays due to customs.
Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.
Designed by Erin in Scotland
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