You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

Returns & exchanges We gladly accept returns and cancellations Contact me within: 7 days of delivery Send items back within: 21 days of delivery Request a cancellation within: 24 hours of purchase We don't accept exchanges But please contact me if you have any problems with your order. The following items can't be returned because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for: Custom or personalised orders Digital downloads Returns and exchange details We are happy to accept returns. Please contact us within 7 days of delivery. Returns must be within 21 days of delivery Items must be returned in the original condition. Cancellations are only allowed within 24 hours of purchase (before they are manufactured). Any problems with an order please contact so we can help. Customised, or personalised items cannot be returned. Damaged items (except for postal damage), or items not in the original condition are non-refundable. The buyer has sole responsibility for the safe return of any items. Delivery policies Fast Dispatch usually 1-2 days. At busy periods this can stretch to 3-4 days (but not usual) UK: 1-2 working days normal delivery time Europe: 3-6 working days USA: 5-7 working days (usual time) - but can be longer dependant on state and customs processing) Australia: 5-12 working days (dependant on Province) Other parts of the World: Varies from 8-18 days according to location Additional policies FAQ's Are my prints available framed? Sorry, we do not sell framed prints at this time. All prints come rolled in a protective art tube or stiff card wallet.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.