You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

★★ UK Next Day Delivery! ★★ ☑ Next day delivery on all orders made before 2pm GMT (working days)! ☑ Additional items just 10-30p shipping. The more you buy the more you save! ☑ All packages are packaged & shipped with ♥ from the UK. ............................................................................................................................... ★★ Return Policy ★★ We want you to be overjoyed with your purchase with us. If you are dissatisfied with your purchase in any way, we will make it right. That's our promise to you. ☺

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.