You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

The narwhals are having a party, the whales want to join in, so what do they do? They arrive in disguise of course! This shrink plastic brooch was hand drawn and hand painted using acrylic paints and derwent inktense pencils, before being shrunk and coated with 3 layers of matte varnish for durability. I have 4 available and each nar-whale is slightly different so I've listed them separately, please check my other listings. They measure 10 cm from tail to horn. All of my items come from a pet free, smoke free environment, beautifully wrapped along with care instructions (example in picture) and packaged carefully for shipping. Although the brooches have been varnished shrink plastic is not waterproof so please do not submerge in water!

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.