You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

Shipping Unless you specifically ask for tracking in advance I do not always offer it...especially on lower priced items as sometimes it costs more than the shipping it's self. On orders over £35 the tracking is on me. All items packed with love (and lots of bubble wrap) to ensure a safe delivery. All items will be posted 3-5 days from the day of purchase. Recycled packing & shipping supplies used when available. * RECYCLE * REUSE * REDUCE * Refunds and Exchanges Be aware that each monitor has different settings so colours might differ slightly. I will do what I can to resolve any problems or issues so that you have a positive experience and very happy in the end. All sales are final. Any returns is covered by the buyer unless is my fault. Additional Policies and FAQs Gift wrapping is available on request and will be an additional charge. Gift wrapping doesn't come on default as I put more emphasis to protection and safe shipping of the goods. All shop content, including written material, images and designs are the intellectual property of madebymanos. ALL RIGHTS RESERVED. ALL CONTRIBUTED CONTENT COPYRIGHT © madebymanos and Manos Kalamenios

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.