Meet the maker

WELCOME!
Thank you for visiting Ruby & Dig on Folksy – a fabulous emporium of inspiring crafty supplies from deepest Yorkshire, UK. We are a husband and wife designer/maker team who source quality crafting supplies for other crafters and makers to enjoy. If you have any questions about any of the items in our shop, please contact us.

PAYMENT
We accept payment by PayPal only. You can use PayPal to pay with a credit card even if you don't have a PayPal account. Your credit card details are completely secure and never made available to Folksy or Ruby & Dig.

Your order will not be processed until payment is received. If your payment is not received within a few days, we'll send you an email reminder. If you haven’t paid because you’ve changed your mind and want to cancel, please just let us know.

SHIPPING
Your order will be shipped within three working days from receipt of payment. All orders will be shipped to your PayPal address. If you would like your order shipped to a different address, please advise in the PayPal 'Message to Seller' box.

All items are carefully packaged and shipped in a box or bubble mailer. We often use recycled packaging when we ship items. All orders are shipped from the UK via Royal Mail Second Class or Standard Airmail. Items sent at our standard shipping rates are uninsured and not traceable. If you require insurance, please contact us before you place your order, you will be charged this at cost. We will send you a revised PayPal invoice.

Please be aware, you are responsible for any import duties and additional customs charges.