Profile

Innocence Jewellery Design creates jewellery & accessories that are unique, contemporary & exquisitely crafted. My handcrafted jewellery & accessories merge with the beauty of glass beads, Swarovski crystals & semi-precious stones. Whether you are after a jewellery set to turn heads at the office or for some glamour on that all important evening, Innocence Jewellery Design can give you a rare treasure that is as enchanting as it is stunning.
Innocence … Purity By Design

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Organza Gift Bag - Choice of colours: White/Lilac/Baby Pink/Baby Blue/Purple/Navy Blue/Dark Green/Olive/Tangerine/Chocolate.
(Please specify colour choice on purchase or a random choice will be used)

I believe that good customer service is vital. Please contact me to discuss any issues before leaving negative feedback as I will always endeavour to resolve any issues you may have.

• All orders processed within 1 -2 working days of payment clearing.
• Please make payments within 5 working days of sale.
• Items under £15 combined value are sent using Royal Mail First Class Postage. Proof of despatch always obtained.
• Items over £15 combined value are sent using Royal Mail First Class Recorded Delivery. Proof of despatch always obtained.
• Any items valued at over £36 combined will be sent using either Recorded Delivery with a higher rate of insurance or by Royal Mail Special Delivery by 1pm next day service
• If you would like your items on a specific delivery service like Recorded or Special Delivery, please let me know before paying via PayPal as I would need to send you a revised cost and invoice as these services are charged at a higher rate.
• Postage always charged at higher rate first then subsequent items at 50p per item
• International orders accepted. Please pay via PayPal using UK Sterling and contact me for specific postage costs.

If for any reason you are dissatisfied with your purchase, I will be happy to provide an exchange or refund.

• Full refunds & exchanges may only be issued if items are returned in their original condition, unused with all packaging within 7 days of receipt.
• Postage costs are non refundable.
• Pierced earrings are not eligible for a refund unless faulty for health & hygiene reasons.
• Please contact me at innocencedesign@ymail.com prior to returning any items.
• Please return items to me using either Recorded or Special Delivery as Innocence cannot be held responsible for any items that go missing or are damaged when returning. (Please note that Recorded Delivery is only covered as standard for items valued up to £36. If combined value exceeds this please use a higher level of insurance cover or Special Delivery to return items. Please check with your post office for details).