You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

I only ship to mainland UK at present, please contact for delivery quote I will aim to get this dispatched within three days but as I use a variety of furniture couriers this may not be possible, I will however keep you informed as soon as I get confirmation myself. Some areas, such as the Scottish Highlands and some remote hard to reach places, many couriers simply will not deliver to. If this applies to you I apologise but please feel free to contact me and I will try my best. I am also happy to work with other couriers if you wish to arrange your own. Or you can of course pick it up yourself at a mutually agreed time. Regards, Christine

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.