You have 14 days, from receipt, to notify the seller if you wish to cancel your order or exchange an item.

Unless faulty, the following types of items are non-refundable: items that are personalised, bespoke or made-to-order to your specific requirements; items which deteriorate quickly (e.g. food), personal items sold with a hygiene seal (cosmetics, underwear) in instances where the seal is broken; digital items.

Additional terms

This item will darken with age as of the nature of veg tanned leather. general care is the same for any leather product and the item should be waxed once a year to keep the leather in a good, shiny condition. Any repairs can be sent back to seller. Due to the nature of this product any colour variation to that in the photo will not be cause for a return. Returns can only be made if the item is seriously damaged through shipping or when a repair is needed to be made.

Please note that if your order is being posted outside mainland UK, you (or the recipient) may have to pay customs or VAT charges and a handling fee. The seller is not responsible for any charges or fees that may incur.

Read the Folksy Returns Policy.